Updated at 2022-05-03

Gstpanacea (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Gstpanacea.

This Privacy Policy applies to our website, gstpanacea.com. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and key terms

For this Privacy Policy:

Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference.

Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Gstpanacea that is responsible for your information under this Privacy Policy.

Country: where Gstpanacea or the owners/founders of Gstpanacea are based, in this case, is India.

Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Gstpanacea and use the services.

IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.

Personnel: refers to those individuals who are employed by Gstpanacea or are under contract to perform a service on behalf of one of the parties.

Personal Data: any information that directly, indirectly, or in connection with other information including a personal identification number — allows for the identification or identifiability of a natural person.

Service: refers to the service provided by Gstpanacea. Website: Gstpanacea’s site, which can be accessed via this URL: gstpanacea.com.

You: a person or entity that is registered with Gstpanacea to use the Services.

What Information Do We Collect?

We collect information from you when you visit our service, register, place an order, subscribe to our newsletter; respond to a survey or fill out a form.

Name/Username

Email Addresses

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways.

• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve our service (we continually strive to improve our service offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to customer requests)
• To process transactions
• To administer a contest, promotion, survey, or other site feature
• To send periodic emails

When is information collected from customers and end-users?

We will collect the personal information that you submit to us.

How Do We Use Your Email Address?

By submitting your email address on this website, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them. We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you agree to allow us to use your email address for sending you periodic emails. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Could my information be transferred to other countries?

We are incorporated in India. Information collected via our website through direct interactions with you, or from the use of our help services will not be transferred or shared with other countries.

Is the information collected through our service secure?

We take precautions to protect the security of your information. We have physical, electronic; and managerial procedures to help safeguard; prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information; we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information; you agree that intentional misconduct will be the standards used to measure our compliance with that duty.

Can I update or correct my information?

The rights you have to request updates or corrections to the information we collect depend on your relationship with us. Personnel may update or correct their information as detailed. Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems by canceling your account Such updates, corrections, changes, and deletions will have no effect on other information that we maintain.

You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed, or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable. If you are an end-user and wish to update, delete; or receive any information we have about you, you may do so by contacting us.

How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide service to you and fulfill the purposes described in this policy. This is also the case for anyone that we share your information and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you subscribe or submit a service (newsletter). We offer the use of a secure server. All supplied information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. We cannot, however, ensure or warrant the absolute security of any information you transmit to us or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

Governing Law

The laws of India, excluding its conflicts of law rules, shall govern this Agreement and your use of our service your use of our service may also be subject to other local, state, national, or international laws

Your Consent

By using our service, registering an account, or making a purchase, you consent to this Privacy Policy

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by. We are not responsible for the content, accuracy, or opinions expressed in such websites, and such websites are not investigated; monitored, or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect Your browsing and interaction on any other website; including those that have a link on our platform, is subject to that websites own rules and policies. Such third parties may use their own cookies or other methods to collect information about you

Cookies

We use “Cookies” to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use cookies to personalize the Content that you see on our website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

Changes To Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below

Third-Party Services

We may display, include or make available third-party content (including data, information, applications, and other products services) or provide links to third-party websites or services (“Third- Party Services”).

You acknowledge and agree that we shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness; validity, copyright compliance, legality, decency, quality, or any other aspect thereof. We do not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services. Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties terms and conditions.

Tracking Technologies

Cookies

We use cookies to enhance the performance and functionality of our service but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit our service as we would not be able to remember that you had logged in previously.

Information about General Data Protection Regulation (GDPR)

We may be collecting and using information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy, we are going to explain exactly how and why is this data collected; and how we maintain this data under protection from being replicated or used in the wrong way.

What is GDPR?

GDPR is an El-I-wide privacy and data protection law that regulates how ELI residents’ data is protected by companies and enhances Activate the control the EU residents have, over their personal data.

What is personal data?

Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own; or in combination with other pieces of information, to identify a person. Personal data extends beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, and IP addresses, physical address, sexual orientation; and ethnicity The Data Protection Principles include requirements such as:

• Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.
• Personal data should only be collected to fulfill a specific purpose and it should only be used for that purpose. Organizations must specify why they need personal data when they collect it.
• Personal data should be held no longer than necessary to fulfill its purpose.
• People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data.

Why is GDPR important?

GDPR adds some new requirements regarding how companies should protect individuals’ personal data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breach. Beyond these facts, it’s simply the right thing to do. At Help Scout we strongly believe that your data privacy is very important and we already have solid security and privacy practices in place that go beyond the requirements of this new regulation.

Individual Data Subject’s Rights – Data Access, Portability, and Deletion

We are committed to helping our customers meet the data subject rights requirements of GDPR. We process or store all personal data in fully vetted DPA compliant vendors. We do store all conversation and personal data for up to 6 years unless your account is deleted. In which case; we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it longer than 60 days.

We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access; update, retrieve and remove personal data. We got you! Our customer support team is here for you to answer any questions you might have about our service or Privacy Policy.